In cases of extreme weather it may be necessary for us to cancel classes if it is not deemed safe to open the gym. Such situations include:
- If the temperature of the gym drops below 13 degrees Celsius
- If access to the gym is restricted due to heavy snow meaning emergency service vehicles cannot attend if required
- If we cannot ensure the safety of our staff travelling to and from work
If classes need to be cancelled we will contact you as soon as possible via email (as per our communication policy) and offer you an alternative class to attend. No refunds will be issued where classes are rearranged however if we cannot manage to rearrange the class we will provide you with a full refund for sessions missed via Pay Subs Online. If the gym is open and you feel it is not safe to attend no alternate class will be offered and no refunds will be issued.